Zenclass - simple platform for online schools
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Starting at Zenclass
Terms and Conditions
The Trial Period
How much file storage does the school have?
Agreements Between Your School and ZenClass
Will Zenclass platform work in my outdated browser?
Platform Payment Rates. How Do I Make Payment?
What is my subscription period?
What happens once my school subscription expires?
How do I make sure my Zenclass subscription is paid for? Automatic Subscription Renewal.
Agreements Between Your School and Your Students
School Homepage. URL.
How to customize the school header
How do I enter my contact information: phone number or email address at the school?
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Types of courses: a calendar course, a regular (common) course and a product.
How do I change the type of the course?
How do I publish a course?
Course name/description does not fit the course card
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How do I accept payments not on my Zenclass account?
How to make free first lessons in a paid-for course?
Maximum and minimum course price. Promotional codes.
Where do I create a promotional code for the course?
How do I enable multiple payment options in the same course?
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How do I enable “Mandatory assignments/lessons” setting? How do mandatory assignments/lessons work together?
What types of content can I add to a lesson or an assignment?
How do I add a video to a lesson and/or an assignment?
How do I edit a video thumbnail?
How do I insert a link in a lesson?
How do I delete a video from the Content Library?
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What types of questions can I use in assignments?
Assignments for Automatic Review
Assignments for automatic review
How do I set up assignments for automatic review?
Can I edit courses (lessons/assignments) after they have been published?
How do I add a new employee?
What functions do different school employees have?
How do we assign an instructor to a course?
What email notifications does an employee receive?
What will the lessons and assignments look like for the student? Where can I see that?
For how long can the student access the course after payment?
Options to deny the student access
How do I apply student filters?
What email notifications does a student receive?
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Assignment Review and Course Report
Where can I find reviewed assignments?
Where to enable school chat and how does it work?
How do I restrict/disable the chat?
Are chat messages automatically sent to an email?
How do I delete a chat message?
Bulk Email Settings
Accepting Payments from Students
External Payment Method
Manual payment. How do I accept payments if the built-in payment systems do not work for me?
Another Payment Methods
How do I connect a domain?
After transferring my school to my domain, can I change the site's favicon and confirm my rights to the site?
How do I set up a course registration form to embed it into my website?
Can I create a thank you page on my site?
Advertising and Analytics
What does the check mark “Copying of the lesson content is prohibited” mean?
Common Technical Issues
How do I contact support team?
Help Desk Software
by Freshdesk Support Desk