When setting up their profiles, each school employee can subscribe to or unsubscribe from various email notifications by clicking on the icon in the upper right corner of the page and then clicking “Go to profile”. By default, a notification of a new personal message is enabled in the profile settings. 



  • "New personal message" and "New group message" emails notify the employee about new messages in a personal chat or a course chat respectively.
  • "The student submitted an assignment for review" email notifies the employee that an assignment was submitted for review by the student.  It notifies all the assigned to the course instructors or both administrator or owner if the instructors have not been assigned. 
  • "The student  commented on the lesson" and "The student  commented on the assignment” emails notify the employee about new comments posted by students. It notifies all the assigned to the course instructors or both administrator or owner if the instructors have not been assigned.

When the notification is enabled, the circle button is highlighted in orange.


Why an employee does not receive email notifications


1) Email notifications are not sent to employees who have only been assigned the role of an "Editor", unless the roles of "Administrator" and "Instructor" have also been assigned to them as well.

2) An employee needs to confirm their email address by clicking “Confirm” in the note "Confirm your email to receive notifications" displayed below the heading “Email notifications”. 



Then, the employee needs to locate the email in their inbox (by checking all the folders, including "Mailing Lists", "Promo", and "Spam" and click the “Confirm” button.