How to enable ZenClass automatic subscription renewal


For your convenience, you can set up an automatic payment to renew your Zenclass subsciption. 


School Settings - Subscription - Enable Automatic Payment 


You will automatically be charged for the subscription packaged you purchased last (e.g. you will be charged every month if you purchased a monthly subscription or every year if you purchased a 1-year subscription, and so on). The payment will be charged to the banking card you used for your last purchase.



The button above the subscription rates appears if you have ever used a banking card to pay for the subscription. To enable auto-renewal upon the first payment, click on the subscription of your choice and then select "Enable auto-renewal" in the window that pops up afterwards.



How do I change my subscription before the automatic payment is made?


To change your current subscription (and the respective debiting period) before the automatic payment is made, you can manually purchase the subscription of your choice (by clicking on the subscription card) before the expiration of the previously purchased (current) subscription. Next automatic payment will be made according to the subscription of your choice.


How do I change bank details for payment?


Disable auto-renewal and make your next payment manually by clicking on the required subscription card and selecting "Enable automatic payment". Enter new bank details when purchasing the subscription. Automatic renewal will be enabled for the purchase subscription. Automatic payment will be charged to the bank card you have used for the purchase.

How do I cancel automatic payment?


To cancel automatic payment, click "Disable automatic payment".


School Settings - Subscription - Disable automatic payment


What happens if I did not make payment for using the platform?


The school owner and school employees will not be able perform any actions other than making payment for using the platforn. Course content will not be displayed.


Students lose access to paid courses until the school pays the fee for using the platform.


All access to the school and courses will be granted after the payment is made.